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Contact

Contact us

Corrections, free listings, scoring questions and privacy requests.

SepticRated is published by Backroom Ops, Hamilton, New Zealand. The quickest way to reach us is email: hello@backroomops.co.nz. We read every message.

What to contact us about

  • A listing is wrong or out of date. Send the company name and a link to the page on the company's own website that shows the correct detail. We change listings only to match what the company's website says.
  • Adding or claiming your company. Listing is free. See claim or update your listing for what to send.
  • The score. Every company is scored by the same published method. If a fact on your website was missed, send the link and we will recheck it.
  • Privacy. To ask what we hold about you, or to have it corrected or deleted, see our privacy page or email us.
  • Anything else, including questions about the guides or the data.

What we can't help with

We are not a septic company and we don't take bookings, pass on jobs or give quotes. For work on your property, contact a company directly using the phone number or website on its listing. We can't resolve disputes between customers and companies.